Privacy Policy

This Privacy Policy describes how Sub Zero Repair Irvine collects, uses, and shares personal information of users of our website, subzerorepairirvine.com, and our services. We are committed to protecting your privacy and ensuring the security of your personal information.

1. Information We Collect

We collect several types of information from and about users of our website and services, including:

  • Personal Information: This includes information that can be used to identify you, such as your name, address, email address, phone number, and payment information. We collect this information when you request a service, create an account, subscribe to our newsletter, or contact us directly.
  • Usage Data: This includes information about how you use our website, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. We collect this information automatically through cookies and other tracking technologies.
  • Device Information: We may collect information about the device you use to access our website, including the device model, operating system, and unique device identifiers.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and Improving Services: To provide the Sub-Zero refrigerator repair services you request, process payments, schedule appointments, and communicate with you about your service requests. We also use your information to improve our website and services, personalize your experience, and develop new features.
  • Marketing and Communications: To send you newsletters, promotional emails, and other marketing communications about our services and special offers. You can opt-out of receiving these communications at any time by following the unsubscribe instructions provided in the emails.
  • Analytics: To analyze trends, track user behavior, and gather demographic information about our user base. This helps us understand how users interact with our website and services and make data-driven decisions to improve them.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes, and to protect our rights and the rights of others.

3. How We Share Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors, scheduling software providers, and marketing automation platforms. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
  • Business Partners: We may share your information with business partners who offer products or services that may be of interest to you. We will only do this with your consent.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

4. Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information about your browsing activity on our website. Cookies are small text files that are stored on your device when you visit a website. They allow us to recognize your browser and remember certain information about your preferences. You can control cookies through your browser settings and opt-out of certain tracking technologies. However, disabling cookies may affect your ability to use certain features of our website.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Using encryption to protect sensitive information transmitted online.
  • Storing your personal information on secure servers.
  • Limiting access to your personal information to authorized personnel only.
  • Regularly monitoring our systems for security vulnerabilities.

However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.

6. Your Rights

You have certain rights regarding your personal information, including:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
  • Objection: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
  • Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
  • Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.

To exercise these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe.

7. Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete the information as soon as possible.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on our website and update the “Last Updated” date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Information

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Sub Zero Repair Irvine
[Your Address]
Phone: [Your Phone Number]
Email: [Your Email Address]